Frequently asked questions


How does the FirstGenUV Hand Sanitizer work?

Think of it as your personal germ-zapping guardian. Our FirstGenUV utilizes UVC technology to effectively kill 99.9% of germs on your hands without the need for messy gels or chemicals. Just place your hands under the UV light, and let it work its magic!

Is the FirstGenUV Hand Sanitizer safe to use?

Absolutely! We've designed our FirstGenUV with safety as a top priority. The UVC light is enclosed within the unit, ensuring that it's safe for use around people. Plus, there are no harmful chemicals or residues involved, making it a clean and green sanitizing solution.

How easy is it to set up the FirstGenUV Hand Sanitizer?

Piece of cake! No complicated manuals or DIY skills required here. Simply unbox the FirstGenUV, plug it in, and voilà – you're ready to sanitize like a pro. It's hassle-free hygiene at its finest.

Can I use the FirstGenUV Hand Sanitizer in different locations?

Absolutely! Whether you're at work or at home, the FirstGenUV is your trusty sidekick in the fight against germs. Its compact design makes it easy to re-position, ensuring that you always have access to clean hands across your busy life.

How often do I need to replace the bulbs in the FirstGenUV Hand Sanitizer?

Our UVC bulbs are built to last, providing long-term sanitizing power without the need for frequent replacements. With normal usage, you can expect the bulbs to last for up to 10,000 hours – that's a whole lot of germ-fighting action!

How long does shipping usually take?

We offer fast and reliable shipping to ensure that your FirstGenUV Hand Sanitizer arrives at your doorstep in no time. Once your order is placed, we'll work our magic to get it to you as quickly as possible. However, please be aware that facility processing times can reach up to 60 days due to high demand.

What's your refund policy?

Your satisfaction is our top priority. If for any reason you're not completely happy with your FirstGenUV Hand Sanitizer, just reach out to our friendly customer support team within 30 days of receiving your order, and we'll refund you 90% of your order value (we charge a flat 10% restocking fee). We offer hassle-free payments, no questions asked.